Shipping Method

When you order from our web store, depend on your preference we have few different shipping methods you can select from during checkout.

Hong Kong warehouse
	Country	Transit time
USPS - First-Class International (with tracking number)	United States	5 - 10 business days (normally 7 business days)
Small air Parcel / Air Parcel (with tracking number)	Canada, Australia, New Zealand , United Kingdom, France, Spain, Germany, Netherlands, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland, Austria	5-15 business days (normally 8 business days)
	Japan, Singapore, Korea, Malaysia	5-15 business days (normally 5 business days)
	Brazil, Italy, Russia, Belgium, Argentina	10-45 business days (normally 20 business days)
	Other countries	7-35 business days
Speedpost (EMS) (with tracking number)	3 - 10 business days to worldwide
FedEx / DHL / UPS (with tracking number)	1 - 3 business days to worldwide
FedEx Economy (with tracking number)	2 - 5 business days to worldwide

United Kingdom warehouse
	Country	Transit time
Royal Mail (with tracking number)	United Kingdom	3 - 6 business days (normally 4 business days)
Royal Mail (with / without tracking number)	Austria, Azores, Balearic Islands, Belgium, Bulgaria, Corsica, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden	3 - 10 business days (normally 8 business days)

Delay or Lost Shippment:

If you do not receive your items within the time mentioned above. Please contact us as soon as possible so we can open official investigation with post office. We should have a confirmation from them within 15 working days. If the parcel is confirmed lost we will reship immediately. If we did not receive reply from them within 15 working days we will reship immediately as well.

Shipping Fee:

The shipping fee depends on the total weight of the items and the shipping method that you choose. When you add item into shopping cart, our system will automatically calculate your shipping cost. Please select your country at the bottom of the shipping cart and click the "Recalculate" link to calculate combined shipping fee for your order.

Tracking Website:

You can connect to the tracking website below directly:

Small air Parcel
Air Parcel
Speedpost (EMS)
UPS Worldwide Express
DHL Worldwide Express
FedEx Priority / Economy
USPS - First Class Package International Service
Royal Mail from UK warehouse

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About us

Chrmic Trading Company - since 1 July 2003

We ship to worldwide from USA, Germany, UK, Hong Kong Warehouse.

We ship by Fedex, USPS, DHL, Singpost, Royal Mail, Hong Kong Post, Speedpost. DPD
We accept Paypal, Worldpay Credit Card, Dechetse Bank, HSBC UK, HSBC AU, Western Union and TT.
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How to calculate shipping fee before checkout?

When you are in the shopping cart page
Click Estimate Shipping & Taxes
Select Country
Select Region / State
Enter Post Code(if any)
Click Get Quotes

Reward Points

How to get the reward points?

All items on our website, you can see different reward points, e.g. "Success: Your reward points discount has been applied! 1000".
100 reward points = 1 USD
When you place the order, please create / login your account to receive the reward points. (Only member can receive the reward points)
Nomrally, you will receive the reward points within 48hours after you completed the order payment.

How to use the reward points?

Please login your account (Only member can use the reward points on shopping).
After adding items into your shopping cart, and please go to the shopping cart page
Click Use Reward Points , it will show you how many reward points you have, e.g. (Available 1000)
You can input how many Reward Points you would like to use this time. E.g. you can input 1000 to use all your reward points or just input 50 to use 50 reward points this time.
Then Click the Apply Points button. Then you will find the "REWARD POINTS(1000):" Message in your shopping cart, and the reduced amount will be shown
After that, you can Check out with the updated amount now.

Shipping Method

About us

Contact us

Facebook

Information

Customer Service

Extras

My Account

Reward Points