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Shipping Method

When you order from our web store, depend on your preference we have few different shipping methods you can select from during checkout.

Hong Kong warehouse
	Country	Transit time
USPS - First-Class International (with tracking number)	United States	5 - 10 business days (normally 7 business days)
Small air Parcel / Air Parcel (with tracking number)	Canada, Australia, New Zealand , United Kingdom, France, Spain, Germany, Netherlands, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland, Austria	5-15 business days (normally 8 business days)
	Japan, Singapore, Korea, Malaysia	5-15 business days (normally 5 business days)
	Brazil, Italy, Russia, Belgium, Argentina	10-45 business days (normally 20 business days)
	Other countries	7-35 business days
Speedpost (EMS) (with tracking number)	3 - 10 business days to worldwide
FedEx / DHL / UPS (with tracking number)	1 - 3 business days to worldwide
FedEx Economy (with tracking number)	2 - 5 business days to worldwide

United Kingdom warehouse
	Country	Transit time
Royal Mail (with tracking number)	United Kingdom	3 - 6 business days (normally 4 business days)
Royal Mail (with / without tracking number)	Austria, Azores, Balearic Islands, Belgium, Bulgaria, Corsica, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden	3 - 10 business days (normally 8 business days)

Delay or Lost Shippment:

If you do not receive your items within the time mentioned above. Please contact us as soon as possible so we can open official investigation with post office. We should have a confirmation from them within 15 working days. If the parcel is confirmed lost we will reship immediately. If we did not receive reply from them within 15 working days we will reship immediately as well.

Shipping Fee:

The shipping fee depends on the total weight of the items and the shipping method that you choose. When you add item into shopping cart, our system will automatically calculate your shipping cost. Please select your country at the bottom of the shipping cart and click the "Recalculate" link to calculate combined shipping fee for your order.

Tracking Website:

You can connect to the tracking website below directly:

Small air Parcel
Air Parcel
Speedpost (EMS)
UPS Worldwide Express
DHL Worldwide Express
FedEx Priority / Economy
USPS - First Class Package International Service
Royal Mail from UK warehouse

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